Instructions and Support

Welcome To Your DuraCig

We’ve prepared a minute and a half long introduction to our Starter Kits. That’s truly all it takes it be able to command the most powerful cigarette alternative available anywhere. 

Have a Dura True® Pro Kit? Click Here for support. 

Up Close And Personal With Your DuraCig

Here are a few details about your kit, its contents, and how to properly care for them. If you want your DuraCig to take care of you, it pays to take care of it. 

Quick Tips

1. Do not overtighten the tank onto your battery. Over screwing the battery onto your tank will negatively affect performance. 

2. Always power off your device when it is being carried or not in use for long periods. Also power your device off when charging. To power off, simply click the front button 5 times rapidly. 

3. Avoid leaving your DuraCig in hot temperatures, such as in hot cars or in direct sunlight. It will negatively impact battery life, and batteries of any type should never be exposed to high heat. 



Your DuraCig battery is a powerful unit. It packs 900 mAh of power under that attractive black wrapping, so it’s important to remember to turn it off (5 clicks rapidly) when putting it into your pocket or purse, and while charging it. It’s also important to remember that it is a battery, and you should not leave it in hot places, charge it improperly, or just throw it in the garbage when you’re done with it!


yourduratankYour DuraTank is filled, sealed, and ready to go.
It comes pre-filled with your preferred flavor of Dura True® Extract E-Liquid. For best results, make sure your tank is snugly screwed onto your DuraTank (but not too snugly!). Do not use Q-Tips or other objects to clean the inside of your mouthpiece, if your DuraTank gets something inside the downstem, it needs to be replaced. 


yourchargerThe more you use it, the more your DuraCig will need to be charged.
 Our included charger works with any computer or USB wall charging unit (it will also charge in your car). Be sure to keep your charger clean (both ends) and to turn off your DuraCig battery before your charge it. When charged, the light on your charger will turn green (typically 2-3 hours for a full charge). If your charger becomes cracked, or heats up while charging, discontinue using it and get a replacement. 

We are committed to doing our very best to answer your questions and be an active part of your DuraTrue® experience. If you don’t see the answer you need, or you are having difficulty with your DuraCig, please call us at 1-800-668-0472, or send us an email. We take our product, and your experience with it, seriously.